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Questions about your StorybookFrame?


Contact our Customer Care Team:

Contacting the Customer Care Team? E-mail response times may vary, however during the holiday season, you can usually expect to receive a response within 48-72 hours of your inquiry. Keep in mind we cannot send confidential account information such as billing address and credit card information via e-mail.

Contact Information

Phone Support:
Telephone Number: 1-800-280-5752

E-Mail Support:
Submit questions anytime day or night by clicking here.

Customer Service Hours
Monday - Friday 9am - 5:00pm
(All Times Eastern Standard)

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